Question 1

What is FoodFlow?

Accepted Answer

FoodFlow is a digital menu and QR ordering platform for restaurants and cafes. Customers scan a QR code at their table to browse the menu and place orders directly from their phone — no app download needed. Restaurants manage everything from one dashboard.

Question 2

How long does it take to set up FoodFlow?

Accepted Answer

Most restaurants are fully live in under 15 minutes. Simply upload your existing menu as a PDF or image, and FoodFlow's AI automatically extracts all items, categories, and pricing. No coding or technical skills required.

Question 3

Does FoodFlow charge commission on orders?

Accepted Answer

No. FoodFlow charges zero commission on any order, ever. You pay a flat monthly subscription and keep 100% of your revenue — unlike food delivery apps that take 15–30% per order.

Question 4

What languages does FoodFlow support?

Accepted Answer

FoodFlow supports 8+ languages including English, Arabic (with full right-to-left layout), Russian, German, and Ukrainian. The menu language is detected automatically from the customer's browser.

Question 5

Can I manage multiple restaurant branches?

Accepted Answer

Yes. The Pro and Enterprise plans include multi-branch management, so you can control all your locations from one dashboard — with separate menus, staff, analytics, and settings per branch.

Question 6

What kind of customer support does FoodFlow provide?

Accepted Answer

FoodFlow provides professional human support — not bots. The team is available 24/7 via in-app chat, email, and Telegram, with an average first response time under 5 minutes. New restaurants also get a free onboarding session with a specialist.

Question 7

Does FoodFlow work for cafes and food trucks too?

Accepted Answer

Yes. FoodFlow works for any food service business — restaurants, cafes, bakeries, food trucks, hotels, and resorts. The interface adapts to your menu structure.

Question 8

Is there a free trial?

Accepted Answer

Yes. FoodFlow includes a 1-month free trial — no credit card required. The trial includes a full digital menu with unlimited items, QR ordering, and zero commission fees. Paid plans unlock advanced features like analytics, multi-branch, and priority support.

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