Frequently Asked Questions

FoodFlo is a commission-free ordering platform for restaurants and cafes. You get your own branded ordering page — customers order and pay over a web link, on WhatsApp, or by scanning to order at the table. No app download, and you own every customer and order.

Most restaurants are fully live in under 15 minutes. Upload your existing menu as a PDF or image and FoodFlo's AI extracts all items, categories, and pricing automatically. No coding required.

No. FoodFlo charges zero commission on orders — ever. You pay a flat monthly subscription, and every piaster your customers pay goes directly to you — unlike delivery apps that take 15–30% of each order.

FoodFlo supports 8+ languages including English, Arabic (with full right-to-left layout), Russian, German, and Ukrainian. The menu language is detected automatically from the customer's browser.

Yes. Pro and Enterprise plans include multi-branch management — control all your locations from one dashboard with separate menus, staff, and reports per branch.

Real human support — no bots. Available 24/7 via chat, email, and Telegram with an average response time under 5 minutes. New restaurants also get a free onboarding session.

Yes. FoodFlo works for any food service business — restaurants, cafes, bakeries, food trucks, hotels, and resorts. The interface adapts to your menu structure.

Yes. FoodFlo offers a 14-day free trial with full access to all features — no credit card required. After your trial, choose the plan that fits your restaurant. Zero commission on all orders, on every plan.

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